All of our products and components are manufactured and assembled in a state-of-the-art manufacturing facility in Lyons Falls and Phoenix, New York. All products are MADE IN THE USA!
We provide a customer satisfaction guarantee on all purchases. If the customer is not completely satisfied within 30 days of purchase we will refund the sale.
All non-consumable parts come with a limited lifetime warranty.
Otis strives to introduce the newest and most advanced technologies to the gun cleaning market.
Many of our military parts have a NSN (National Stock Number) so that the military can easily order.
We have a GSA contract that all federal agencies can purchase from.